NEW PATIENTS

New Patients

What to Expect Your First Visit

We reserve an hour of time for your first visit as some patients come with specific goals in mind and if this is the case, you will be given every opportunity to discuss them. A review of your medical history will aid us to stay informed of your overall health, any new medications, and any illnesses that may impact your dental health. As a result of the information we gather from your examination and our understanding of your personal dental health goals, we will be able to recommend an optimal course of treatment. Prior to any treatment, you will be provided with information to assist you to make an informed choice, after all your best asset is your smile.

Please bring your old dentures or nightguards with you. If you have dental insurance, please bring your forms and information with you, we will be happy to assist you with the completion of the forms or submit them electronically if permissible from your carrier.

Financial Info

The cost of your dental treatments may vary depending on your individual needs and treatment plan. During your visit, we’ll discuss with you the cost of your treatment and provide a written estimate so you are able to make the best choice for you and your smile. We will work with you to create a treatment plan that fits your budget, and you will know what to expect before beginning treatment.

Payment Options

For your convenience, our dental office accepts Debit, MasterCard, Visa & cash payment. Unfortunately, we do not accept personal cheques.

Insurance

Dental insurance is a contract between your employer and a dental insurance company. The benefits you will receive are based on the terms of the contract that were negotiated between your employer and the dental insurance company. We do not accept assignment of benefits therefore payment is due in full at the time of service. We will prepare the necessary forms and documentation required to maximize your insurance claim reimbursements. We can submit the forms electronically on your behalf to simplify and expedite the process. We are always available to help with insurance claims, pre-determinations and paperwork and to help you understand your insurance benefits.
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